Privacy policy

Privacy Policy

This Privacy Policy explains how PaintFu (“we,” “our,” or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website, www.paintfu.com (the “Site”). It also outlines your rights regarding your Personal Information and how you can exercise them.

Collecting Personal Information

When you visit or interact with the Site, we collect certain Personal Information. This includes information needed to provide our services, process orders, improve your experience, and meet legal requirements.

Personal Information refers to any data that can uniquely identify an individual. Below is a detailed overview of the types of data we collect and the purpose of its collection.

Device Information

  • Examples of data collected: Web browser version, IP address, time zone, cookie data, pages viewed, search terms, and user interactions with the Site.
  • Purpose: To ensure the Site functions correctly, perform analytics to optimize performance, and offer a seamless browsing experience.
  • Source: Collected automatically via cookies, log files, web beacons, and similar technologies.
  • Disclosure: Shared with our e-commerce platform, Shopify, for analytics and operational purposes.

Order Information

  • Examples of data collected: Name, billing and shipping address, payment details (e.g., credit card information), email address, and phone number.
  • Purpose: To process transactions, ship orders, issue invoices, communicate with customers, and screen for fraud.
  • Source: Collected directly from you during checkout or account creation.
  • Disclosure: Shared with Shopify and Printful for order processing and fulfillment.

Customer Support Information

  • Examples of data collected: Email communications, order details, and any additional information provided when contacting us.
  • Purpose: To assist with inquiries, provide support, and improve customer service.
  • Source: Collected directly from you.
  • Disclosure: May be shared internally or with service providers (e.g., Shopify) as needed.

Sharing Personal Information

We share your Personal Information with third-party service providers to facilitate transactions, improve our services, and comply with legal obligations.

  1. Shopify: We use Shopify to power our online store. Shopify collects and processes your Personal Information as outlined in their privacy policy.
  2. Printful: To fulfill orders, we share shipping details (name, address, and order contents) with Printful. Learn more about Printful’s privacy practices here.
  3. Legal Obligations: We may disclose your Personal Information to comply with applicable laws, respond to lawful requests (e.g., subpoenas or warrants), or protect our rights.

Behavioral Advertising

We use your Personal Information to display relevant ads and improve your browsing experience.

  1. Google Analytics: Helps us analyze website traffic and user behavior. For more on Google’s privacy practices, visit Google’s Privacy Policy.
  2. Advertising Platforms: We use tools such as Facebook Ads and Google Ads to serve targeted ads. Learn more about opting out of targeted advertising:

Cookies

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies for:

  • Functionality: To ensure the Site operates smoothly (e.g., shopping cart features).
  • Analytics: To track site performance and user activity.
  • Advertising: To serve personalized ads.

Managing Cookies: You can control or block cookies through your browser settings. However, note that some features of the Site may not function properly without cookies.

Minors

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children. If you believe a child has provided us with data, contact us at support@paintfu.com, and we will delete it promptly.

Data Retention

We retain your Personal Information as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements. When we no longer need your data, it will be securely deleted or anonymized.

Your Rights

Depending on your location, you may have the right to:

  1. Access, correct, or delete your Personal Information.
  2. Opt out of targeted advertising or data sharing.
  3. Restrict or object to certain data processing activities.
  4. Request a copy of your data in a portable format.

To exercise your rights, contact us at support@paintfu.com.

Do Not Track

We do not alter our data collection or use practices in response to Do Not Track (DNT) browser signals.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The updated policy will be posted on this page with the effective date.

Contact Us

For questions or concerns about this Privacy Policy or to exercise your rights, contact us at:

Email: support@paintfu.com
Mailing Address: Peakalda 16-42, Harjumaa, Tallinn, Estonia, 13628